How can I enrol external users, Associate Lecturers or research students who teach on my Blackboard site?

Enrolling External Users

You can request access to the Blackboard system for:

  • staff from other institutions teaching on Sheffield Hallam courses
  • e-facilitators

by using the online form available from within Blackboard.

Note: Accounts for external examiners are created centrally when they are appointed. They are enrolled automatically onto module sites based on data in SITS, though they can also be added onto other Blackboard sites using the staff enrolment tool where needed. For any queries about external examiner accounts, please contact

Associate lecturers (ALs) are staff members and need to have a standard SHU network account set up like any other new SHU staff member. This external user account procedure does not apply to ALs.

Follow the procedure below to request an account for an external user who does not have one:

Step 1: Login to Blackboard via MyHallam

Step 2: Click 'Request External User' in the Blackboard Tools section of the Institution Home Page.

Step 3: Complete the on-screen form and click Submit.

Once the account has been created, you will be sent an email with the details which you should forward on to the external user. You can also enrol the user onto your site, which you can do using the staff enrolment tool from within the site control panel. See the article on Enrolling Staff Members for details of how to do this.

Adding Associate Lecturers

Associate Lecturers (ALs) are SHU staff members and as such should have access to IT facilities, including Blackboard, arranged by their line manager as part of their induction process. Therefore, you should be able to enrol them on a Blackboard site by the same procedure as enrolling any other staff member.

If an AL does not appear in the list of staff members you can enrol, he or she does not have access to IT facilities yet.  Any AL who does not have access to IT facilties should contact their line manager to arrange for access. If you are the line manager of an AL who needs access to IT facilities, please contact IT Help.


Enrolling research students as instructors

Research students who are being paid to teach part or all of a module may need access to the appropriate Blackboard site.

However, as they are not members of staff, there are a few things you need to do, and consider before you give them access.

Firstly, you need to remind them that they need to comply with Sheffield Hallam's data protection policy, and other codes and regulations. See Personal information and data protectionThe other policies and regulations are available here.  You must get email confirmation from the student that they will adhere to these policies, and you should keep the email as proof that they have been made aware of their responsibilities.

Remember that research students may not have access to the staff intranet, or other information which relates to teaching and learning.   When they are enrolled on the site they will be given access to the Bb-support tab, and all the advice and information that's available here, but you may want to consider whether there's any other information they might find helpful.

To request access for research students, submit a request via the Bb-support tab.

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