Why can't I see my organisation site?

There are many potential reasons why you can't see an organisation site in Blackboard.

First is that it has been archived. Every year organisation sites from the previous academic year which are no longer required are archived, this is performed in early September. This is to clean up the view for staff and students and ensure the correct Blackboard sites are used in the coming year.

Some staff have organisation sites which need to remain active until a later time point, such as those for summer cohorts like TARC and Nursing. You can check whether your organisation site will be archived by clicking the double-chevron next to it in the Blackboard Sites channel and selecting Manage Settings. The end date shown will be the date when the site will be archived, if it is required after this date then please select a new end date and click Submit. It may take some time for date changes to be reflected on Blackboard, as they are not processed immediately.

Most organisation sites for the next academic year are set up as part of the copy process that happens in May (if there was one from the previous academic year). If your site was not copied, or you need a new or different organisation site you should request one by selecting New site/copy existing site on the MySHU tab.

If your organisation site has been archived in error it can be unarchived up until the following June. To request that your orgaisation site is unarchived please submit a query using the online form on the Bb-support tab in shuspace, including the site ID and title.


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