TEL Support Contacts

Technology Enhanced Learning Support

General queries

For general e-learning queries and trouble-shooting, please call IT Help on x3333 (option 2), email ithelp@shu.ac.uk or use the chat service at go.shu.ac.uk/chat. Alternatively use the self-service IT request portal.

Faculty / Directorate e-learning contacts

Your faculty e-learning contact is available to meet with you for a more in-depth discussion of e-learning curriculum design and to provide a variety of support and guidance. This can take a variety of forms ranging from an informal chat to more in depth, tailored individual or group sessions. Below is a list of the faculty TEL/e-learning contacts:

HWB: David Beasant (x2395), Neil Mayne (x5703) and Emma Gibson (x3371)
SBS: Jason Ruffell (x5213), Tamsin Carr (x3293), Nicole Warwick (x4169) and Ben Remy (x2337)
SSH: Juliun Ryan (x6263), Richard McCarter (x6215) and David Darwent (x3549)
STA: Lee Coddington (x6307)

Central Directorates: shared responsibilities, coordinated via the IT Help team - x3333 (option 2)

Other TEL related contacts

For Learning and Information Services contact your Faculty Team https://staff.shu.ac.uk/sls/services/lis/tlsupport.asp

For media and copyright questions contact the Media Materials and Copyright team https://staff.shu.ac.uk/sls/services/lis/video.asp

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