How do I add external users to a PebblePad ATLAS workspace?

Users external to Hallam, such as placement mentors and work-based assessors, can be added to an ATLAS workspace and given permissions to view content in the workspace and student submissions. This can be performed by the workspace 'Manager' using the 'Externals' section of the workspace, and can add anyone as an 'External' provided they have an email address.

NB: this process does not apply to External Examiners.  These users should be enrolled on the corresponding Blackboard site, and advised to access PebblePad via the ATLAS link there.

 

Adding an existing External user

  1. Open the relevant workspace in ATLAS.
  2. Click the 'Management' button followed by the 'Externals' one in the row that appears below.
  3. Click the 'Search for an external' button.
  4. In the search box, start typing the name or email address of the person that you want to add.
  5. When you see the person in the list, click the check box next to their name. You can add multiple people at once from the list, which is useful if you wish to add several people from the same organisation as you can search for the part of their email address after the '@' symbol.
  6. Click the 'Save' button at the bottom of the page.
 

Adding a new External user

  1. Open the relevant workspace in ATLAS.
  2. Click the 'Management' button followed by the 'Externals' one in the row that appears below.
  3. Click the 'Create an external' button.
  4. Enter the person's name and email address.
  5. Click the 'Save' button at the bottom of the page.
 
When you have added an 'External', they will receive an email with a link to access the workspace. All 'Externals' attached to a workspace will be listed in the 'Externals' section of the workspace and can be given specific permissions or removed by a workspace manager. Permissions for all 'Externals' can be configured using the 'Modify permissions' button, while permissions for specific individuals can be configured using the 'Personalise' button next to their name.
 
Last updated: 22.12.22
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