What help and support is available for students with Blackboard?

Every Blackboard site is created with a link called 'Blackboard Help' in the site menu. Unless someone in the module has removed that link, students will be able to use it to access info about Blackboard functionality, available at https://www.shu.ac.uk/digital-skills/online-learning/blackboard

In the event you do not have a Blackboard Help link in your menu and you wish to add one please follow these instructions:

  1. Click on the plus symbol at the top left of your site menu
  2. Select External Link
  3. For Name type Blackboard Help
  4. For URL type https://www.shu.ac.uk/digital-skills/online-learning/blackboard
  5. Select the box Available to Users
  6. Submit

Students can also contact IT Help for issues with Blackboard

Explore the following topics for related information: